#Bridgestone firestone employee handbook manual
#Bridgestone firestone employee handbook full
#Bridgestone firestone employee handbook verification

Then, consider your ride renewed.An employee manual or handbook is a vital communication tool for both employers and employees. See your recommended maintenance schedule, find a nearby store or schedule an appointment вЂ“ even at night or on weekends at most stores.

#Bridgestone firestone employee handbook full

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#Bridgestone firestone employee handbook verification

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Previous management/supervisory experience a plusД«ridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.

Previous consumer retail sales experience.

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.

Ability to learn and operate store systems.

Ability to learn and perform basic vehicle service tasks.

Ability to complete required store education courses and modules required for this position.

Customer service and career growth mindset.

Shop areas are generally not climate controlled and most locations have concrete floors.

Store lobbies are typically climate controlled with tile and/or concrete floors in most locations and contain seating for customers (may or may not have seating behind service counters).

Store locations may be open 7 days a week with normal operating hours of approximately 91 hours and consist of a store lobby area and a shop area.

Ability to push or pull with up to 80lbs of force (opening/closing shop doors, moving floor jacks and lubrication equipment, etc.).

Handling hand tools, including manual and pneumatic.

Assists Store Management in ensuring the store is operating in a safe manner by proactively addressing safety concerns and informing Store Management of any outstanding safety concerns.

As this role is often used as a career development, candidate may act as Manager-On-Duty in certain circumstances when Store Manager and/or Service Manager are unavailable and support their development readiness for Management or alternative career-path.

This role is an individual contributor role with no direct reports.

General cleaning in store lobby and shop areas.

Set-up and maintenance of store displays, promotional materials, and product pricing.

Unloading store product shipments and stocking product.

Performing store operational tasks (As-needed basis)

Fluids, filter replacement and light vehicle maintenance.

Battery testing, maintenance, and replacement.

Tire services including tire repair, new tire installs, tire mounting, rotations and balancing.

Follow up with the Boss to ensure satisfaction with products/servicesД¬ompleting basic vehicle service tasks (~25% of time).

Resolve Boss complaints in a timely and suitable manner.

Promote the sign-up and/or use of in-store financing options (CFNA).

Effectively communicate sales and/or promotions.

Recommend appropriate products and/or services.

Thoroughly assess the BossesвЂ™ needs through direct interactions in-person or on the phone.

Providing superior customer service to the Boss (~75% of time) The responsibilities and duties of this role include, but are not limited to: Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the Boss and efficiently completing basic vehicle service tasks as required. This role is primarily responsible for serving the Boss (customer) through assessing the BossesвЂ™ needs, recommending appropriate products and/or services, performing entry-level vehicle services, and ensuring Boss satisfaction through thorough and timely completion of services. The retail Sales and Service Specialist (SSS) is a unique hybrid role for stores and is intended as a key pipeline for future career-growth within BSRO.